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Pensacola Water Bill Pay & Setup

Official water utility, online billing, and customer service guide for Pensacola, Florida.

Online Bill Pay Portal

Securely pay your municipal water and sewer bills online without any hassle.

Pay Bill Now 💳

Contact & Office Details

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Service Provider

Emerald Coast Utilities Authority (ECUA)

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Customer Service

850-476-0480

🕒 Monday - Friday, 8:00 AM - 5:00 PM

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In-Person Office

222 W Main St, Pensacola, FL 32502

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Important Notice

Water and sewer services are managed regionally by ECUA, separate from the City of Pensacola.

Frequently Asked Questions

Q: Where can I pay my water bill online in Pensacola?

A: You can pay your bill securely through the official payment portal managed by Emerald Coast Utilities Authority (ECUA).

Q: What are the office hours for water utility services?

A: The office is open during these hours: Monday - Friday, 8:00 AM - 5:00 PM.

Q: Who do I call for water emergencies or billing questions?

A: You can contact Emerald Coast Utilities Authority (ECUA) customer service directly at 850-476-0480.

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