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Lubbock Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Lubbock, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
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Service Provider
City of Lubbock Utilities (COLU)
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In-Person Office
1314 Avenue K, Lubbock, TX 79401
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Important Notice
Water, wastewater, stormwater and trash billed together.
Frequently Asked Questions
Q: Where can I pay my water bill online in Lubbock?
A: You can pay your bill securely through the official payment portal managed by City of Lubbock Utilities (COLU).
Q: What are the office hours for water utility services?
A: The office is open during these hours: Mon-Fri 8:00am-5:00pm.
Q: Who do I call for water emergencies or billing questions?
A: You can contact City of Lubbock Utilities (COLU) customer service directly at 806-775-2509.
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Looking for Trash & Recycling info?
Find your pickup schedule, bulk waste rules, and holiday delays for Lubbock.
View Trash Schedule →