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Richland Hills Water Bill Pay & Setup

Official water utility, online billing, and customer service guide for Richland Hills, Texas.

Online Bill Pay Portal

Securely pay your municipal water and sewer bills online without any hassle.

Pay Bill Now 💳

Contact & Office Details

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Service Provider

Richland Hills Utility Billing

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Customer Service

817-616-3820

🕒 Monday - Thursday, 7:30 AM - 5:30 PM

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In-Person Office

3200 Diana Dr, Richland Hills, TX 76118

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Important Notice

The city utilizes an Advanced Metering Infrastructure (AMI) smart water meter system that gives residents an online portal to track real-time hourly usage and set leak alerts.

Frequently Asked Questions

Q: Where can I pay my water bill online in Richland Hills?

A: You can pay your bill securely through the official payment portal managed by Richland Hills Utility Billing.

Q: What are the office hours for water utility services?

A: The office is open during these hours: Monday - Thursday, 7:30 AM - 5:30 PM.

Q: Who do I call for water emergencies or billing questions?

A: You can contact Richland Hills Utility Billing customer service directly at 817-616-3820.

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